With our highly skilled team for application maintenance, we ensure that all of your business needs are met by dynamically maintaining your applications. Our Active Application/Product Support services offer technical support for sustenance engineering, bug fixing, and product-based service extensions.Application maintainance today is integrating and running the critical IT businesses across organizations. In spite of challenges such as changing business practices, revised user priorities, depleted budgets and staff attrition, organisations need to continue the dynamic maintenance of their applications.
We provide technical support in Proactive & Reactive mode for monitoring and maintaining the application. In Reactive support our ASM team starts the work only after receiving a ticket and quickly fix it to support business where in proactive maintenance support, team eliminate a problem/incidents to prevent that might occur in the future
We provide constant maintenance and support services as per your need. Our proactive support model works at eliminating incidents rather than just resolving incidents. It help us to create incremental business value every day rather than a focus on only further reducing IT costs.
Our maintainance & support services includes :-
1. Dedicated Support - with Dedicated Team
2. Shared Support - Team to assist mutilple client
3. Managed IT Services for Infrastructure
4. SLA based Performance Monitoring
5. Applications built on different technologies:
We focus on improving cycle time of processes and bring in a service-oriented culture in application support operations. Continuously improving, innovating, and accelerating operational practices to drive reduction in operational costs.
Our application support and maintenance services include regular enhancements, Bug fixing, transition, knowledge transfer, 24*7 support, L1, L2 and L3 support, production support, service help desk, monitoring, etc.